QUALITY ASSOCIATES INTERNATIONAL

Course Overview

This course is designed to provide individuals interested in becoming surveyors in the healthcare field with the necessary knowledge and skills to effectively perform surveying duties. It covers various aspects of surveying in healthcare, including the role and responsibilities of a surveyor, surveying methodologies, data collection and analysis, and communication with healthcare organizations. Participants will gain a comprehensive understanding of the surveying process and develop the competencies needed to conduct thorough and accurate assessments of healthcare organizations' compliance with quality and safety standards.

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Course Objectives:

By the end of this course, participants will be able to:

1. Understand the role and responsibilities of a surveyor in the healthcare field, including the importance of objectivity, impartiality, and professionalism in surveying activities.
2. Develop a comprehensive understanding of the surveying process, including the steps involved, data collection methods, and analysis techniques.
3. Demonstrate proficiency in conducting tracer surveys, including site visits, interviews, document reviews, and observations, to assess compliance with quality and safety standards.
4. Analyze survey findings and effectively communicate assessment results to healthcare organizations, highlighting areas of compliance and areas for improvement.
5. Develop strong interpersonal and communication skills to interact effectively with healthcare professionals, administrators, and stakeholders during the surveying process.
6. Gain insights into the ethical considerations and professional conduct expected of surveyors in maintaining the integrity and credibility of surveying activities.